Sunday, March 23, 2008

Bad News, Good News

Bad News: On Friday morning I went to the dishwasher to get some clean dishes out. Much to my chagrin, the dishwasher hadn't been set off the night before, so I closed it and pushed the start button. Even more to my chagrin, nothing happened. I tried closing it again, but still nothing. This was not what I wanted to see with a family of 6 on Easter weekend.
Good News: I called the company that has our extended warranty (Thank God for those extended warranties).
Bad News: They told us they could schedule someone to come out on Monday. I was totally unthrilled about that prospect, but it was what I expected.
Good News: Later on I got a call from the local company and the nice lady told me that they could get someone out that day. OH JOY!! I would have my dishwasher for the weekend, or so I thought.
Bad News: We had no idea what the problem was and thought it might be that a mouse had bit through the cord. When I mentioned this to the lady from the local company, she said that wouldn't be covered by the warranty. Oh well, I didn't have a choice but to have it fixed so I told him to come over anyway.
Good News: When the tech arrived, he took apart the front of the dishwasher and found that it was a problem with the computer in the touch pad and would be covered by warranty. I was glad that it seemed like a small problem that needed a piece replaced. I am old enough to remember when a repair man would come with all the parts he needed to fix the appliance in his truck. He would figure out what piece wore out and he would fix it. With today's appliances, there are so many parts and there are so many different brands that it is impossible to carry all the parts they need, thus leading to...
Bad News: He needs to order a part and it won't be here for 7 to 10 days. UUGGHH!!!

Good News: I have 2 older kids that can clean, dry and put away dishes by hand, so it isn't all bad :-)

1 comment:

DeEtta @ Courageous Joy said...

YUCK - I hate these things.....I've noticed the change in repairman as well.